FinSolve collects personal data about you only with your full knowledge in conjunction with a product purchase, registration of a purchased product, a request for information or a request for trial products which FinSolve may offer. We also allow you to specify how your personal data can be used by us.

It is FinSolve’s policy that you should know exactly what personal data we collect from you and how we will use it. We collect personal data from you for the purpose of processing your order or enquiry. We may use your personal data to supply products and services that you have requested, carry out any agreement with you or take any steps that you have requested. In particular we may:

1. Update you as to the status of your order
2. Alert you to important product revisions or updates
3. Inform you about upgrades to your purchased FinSolve products
4. Ensure that you are properly registered to receive technical support

In addition to the above uses, where you have given us appropriate permission, we may also use your personal data for the following additional purposes and direct marketing ("Additional Purposes"):

1. Tell you about special discounts on additional FinSolve products and services
2. Advise you about new FinSolve products and services
3. Provide you with information about special offers from other companies who have entered into joint undertakings and agreements with FinSolve ("Partners")

We carefully screen and then select Partners only when we are satisfied that their products and/or services are likely to be of interest to you. From time to time we may make your name and mailing address (we DO NOT, under any circumstances disclose, telephone numbers or e-mail addresses to third parties) available to Partners based on your indicated preferences and consent given in accordance with this policy.

You should also be aware that we may occasionally provide links from our Web site to other sites that we think will interest you. If you click on a banner advertisement or any other link, the "click" will take you off the FinSolve site. Once you leave the FinSolve Web site, any information that you may have provided remains with us and is not forwarded to the next site to which you have linked. Personal data that you may choose to provide to a third party Web site linked to an FinSolve Web site will be subject to the privacy policy of the operators of the third party Web site. FinSolve is not responsible for the use or protection of personal data you disclose to a third party Web site operator, even if reached from an FinSolve Web site.

Any information that you choose to provide us will be used to personalise and improve our customer service operations. All information is collected and stored in a secure manner and is used strictly in relation to this policy and your stated preference.

FinSolve shall not be responsible or liable for loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us. In addition, under the law, we must cooperate fully with any law enforcement agency should a situation arise where our information about customers could be of assistance.

From time to time, FinSolve may introduce new products and services to our customers that may require modifications to this policy. We reserve the right to modify this policy at any time by notifying our customers, via the FinSolve web site, of a new or revised policy. These modifications will only apply to personal data that you then provide to us after the date of the modification.

You may provide us with your feedback, ask us questions about this policy, or obtain a printed copy of our policy statement and/or the name of the individual in charge of our privacy policy by writing to us at:

FinSolve Privacy FinSolve Solutions CC P.O. Box 207 Gonubie 5256 South Africa
Please be sure to include your mailing address if you would like us to send you any written materials. If at any time you wish your personal data to be deleted from our files, please contact us in writing and we will respond promptly.